Frequently Asked Questions


Q: What services does Waters Edge Heating and Cooling offer?

A: Waters Edge Heating and Cooling provides a full range of HVAC services, including air conditioning repair, heating system installation, HVAC maintenance, and tune-ups. We service all makes and models of AC units, furnaces, and heat pumps.

Q: Which areas do you serve?

A: We proudly serve homeowners throughout Northwest Florida, including Navarre, Destin, Fort Walton Beach, Gulf Breeze, Pensacola, Pace, and Milton, FL.

Q: Are you licensed and insured?

A: Yes, Waters Edge Heating and Cooling is fully licensed and insured for your protection and peace of mind.

Q: Do you offer free estimates?

A: Yes, we sure do. We proudly offer free estimates for new HVAC system installations and replacements. Contact us today to schedule your free estimate.

Q: What brands do you service?

A: We service all major brands of heating and cooling equipment, including Carrier, Trane, Goodman, and more.

Q: How do I know if my AC needs repair?

A: Common signs that your AC needs repair include:

Warm air coming from the vents

Strange noises or smells

Frequent cycling on and off

Increased energy bills

Leaking refrigerant

Q: How often should I schedule AC maintenance?

A: We recommend scheduling annual AC maintenance to ensure optimal performance, energy efficiency, and to prevent costly repairs.

Q: What is the best temperature to set my AC in the summer?

A: The U.S. Department of Energy recommends setting your thermostat to 78°F (26°C) when you're home to balance comfort and energy savings.

If you ask us, that’s mighty warm, but it’s what they say.

Q: What is SEER rating?

A: SEER (Seasonal Energy Efficiency Ratio) measures an air conditioner's energy efficiency. The higher the SEER rating, the more energy-efficient the unit is.

Q: What is included in a heating and cooling tune-up?

A: A typical HVAC tune-up includes:

Inspecting and cleaning coils

Checking refrigerant levels

Inspecting electrical components

Lubricating moving parts

Testing system controls

Checking airflow

Inspecting ducts

Q: How does a tune-up improve energy efficiency?

A: Regular tune-ups ensure your system operates at peak performance, which reduces energy consumption and lowers your utility bills.

Q: How do I know if my heating system needs repair?

A: Signs that your heating system may need repair include:

No heat or insufficient heat

Unusual noises

Pilot light issues (for gas furnaces)

Increased energy bills

The system cycling on and off frequently

Q: How often should I schedule heating maintenance?

A: Similar to AC systems, we recommend annual heating system maintenance to ensure safety, efficiency, and prevent breakdowns.

Q: What is the difference between a furnace and a heat pump?

A: A furnace burns fuel (natural gas, propane, or oil) to generate heat, while a heat pump transfers heat from one place to another. Heat pumps can both heat and cool your home.

Q: What is AFUE rating?

A: AFUE (Annual Fuel Utilization Efficiency) measures a gas furnace's efficiency in converting fuel to heating. The higher the AFUE, the more efficient the furnace.

Q: What zip codes do you service?

A: Navarre:

32566

Destin:

32541, 32550

Fort Walton Beach:

32547, 32548

Milton:

32570, 32571, 32572, 32583

Crestview:

32536, 32539

Gulf Breeze

32561, 32562, 32563

Niceville:

32578, 32588

Pensacola:

32501-32509, 32511-32514,

32520-32524, 32526, 32534

Pensacola Beach:

32561